At Wordbank, we are committed to safeguarding your privacy and ensuring the responsible handling of your data. This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application. By downloading and using the Wordbank app, you agree to the practices outlined below.

1. Information We Collect

a) Information You Provide

  • Feedback and Support: When you contact us for support or provide feedback, we may collect the details of your communication.

b) Information We Collect Automatically

  • Usage Data: Information about how you use the app, including the features accessed and the duration of usage.
  • Device Information: Device type, operating system, and unique device identifiers.
  • Analytics Data: Aggregated data to improve app performance and user experience.

2. How We Use Your Information

We use your data to:

  • Provide, maintain, and enhance the app’s features and functionality.
  • Respond to user queries and support requests.
  • Analyze app performance and user behavior to improve our services.

3. Key Features of the App

  • Fast and Lightweight: The app is optimized for performance, ensuring quick and seamless operation.
  • No Registration Required: You can access all features without the need to create an account or provide personal information.
  • Free to Use: The app is completely free, with no hidden charges or premium features.
  • No Intrusive Ads: We prioritize your experience by avoiding disruptive or intrusive advertisements.

4. Legal Basis for Processing

We process your data under the following grounds:

  • Legitimate Interests: To enhance app functionality and ensure seamless operation.
  • Consent: When you provide explicit consent for specific features, such as data analytics.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share data with:

  • Service Providers: Third-party analytics and hosting services to support the app’s operations.
  • Legal Authorities: When required to comply with legal obligations or enforce our rights.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Update any inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal or operational requirements.
  • Objection: Opt out of specific types of data processing.
  • Withdraw Consent: Revoke your consent for data processing at any time.

To exercise your rights, please contact us at [insert email address].

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. While we strive to secure your information, no system can be completely secure.

8. Data Retention

Your data is retained only for as long as necessary to provide the app’s services and fulfill legal obligations. When no longer needed, data will be securely deleted or anonymized.

9. Cookies and Tracking Technologies

The app may use cookies or similar technologies to enhance your experience. You can manage your preferences through your device settings.

10. Third-Party Links

The app may include links to third-party content or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted within the app, and we encourage you to review the policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: contact@wordbank.org.uk

Thank you for trusting Wordbank to support your academic writing journey.